UK & EU GDPR Summary

When you send an enquiry or package confirmation to LocalBound through this website, LocalBound acts as the data controller for your contact details. When your own customers or patients submit an enquiry or booking on the website we build for your business, your business is the data controller — because the website, HubSpot CRM, Google Sheet, Calendly, Stripe, and WhatsApp accounts are owned and controlled directly by you.

We process enquiries and package confirmations sent to LocalBound to take steps at your request prior to entering into a contract, and under our legitimate interest in answering business questions you choose to submit.

For Google Review Request Automation on client websites, review emails are triggered after a job is completed (minimum 2-hour delay) with a direct Google review link and a permanent one-click unsubscribe option, with no incentives or review gating.

Where our CRM or hosting providers process data outside the United Kingdom or the European Economic Area, we rely on their standard UK and EU international data transfer mechanisms to keep your details protected.

To request access to, correction of, or deletion of any enquiry you have sent through this website, simply submit a request via our callback query form and let us know how we can help.

You also have the right to raise a concern at any time with the UK Information Commissioner’s Office (ICO) or your local EEA data protection authority.